The Ten Minute Turnaround by George Raine
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The Ten Minute Turnaround is your introduction to a true catalyst for culture change. Turnaround Interview is a carefully structured method for helping employees resolve problem behavior at work. Providing tailored responses to the many defenses and excuses managers encounter in performance management discussions, Turnaround Interview has worked in all manner of organizations, from healthcare to education, high-tech to manufacturing, unionized and non-unionized, and in small to large workplaces.
Written by renewed HR expert George Raine who has been helping people and organizations for over 45 years.